About

Who we are

BSS Connects is a leading software development company specializing in creating tailored solutions for the telecommunications industry. We provide robust scalable, and secure applications designed to optimize operations, enhance network performance, and improve customer service. Our expertise covers a wide range of telecom domains, enabling us to support operators in navigating the complexities of the digital age. With a deep understanding of both Business Support Systems (BSS) and Operational Support Systems (OSS), BSS Connects offers end-to-end solutions that drive operational efficiency, boost customer experience, and foster business growth. By seamlessly integrating BSS and OSS, we enable our clients to manage services effectively from order placement through to delivery, billing, and support

With a deep understanding of both Business Support Systems (BSS) and Operational Support Systems (OSS), BSS Connects offers end-to-end solutions that drive operational efficiency, boost customer experience, and foster business growth. By seamlessly integrating BSS and OSS, we enable our clients to manage services effectively from order placement through to delivery, billing, and support.

Our Partners

Trusted by Leading Companies

Client 1
MTN
Orange
totogi
odoo

BSSConnects Mediation

Revolutionize telecom operations with an advanced Mediation System for high-volume network data processing. It collects, decodes, and manipulates raw CDRs, delivering structured outputs to downstream applications.

  • Data Collection: Aggregates CDRs from multiple network elements using various protocols
  • Decoding and Normalization: Translates raw data into a standardized format
  • Data Enrichment: Adds value to raw records with external data sources
  • Real-Time Processing: Enables real-time handling of data
  • Scalability: Handles massive data volumes with ease

OSS Management

BSSConnects' AI-powered OSS solutions revolutionize telecommunications with machine learning, NLP, and predictive analytics for enhanced reliability and customer satisfaction.

  • Fault Management Solution Powered by AI
  • Performance Management with AI Enhancement
  • Closed-Loop Automation with Self-Healing
  • Operation Flow Management with AI/BPM

BSSConnects Partner Management

Empower your business with comprehensive Partner Management designed to streamline collaboration across the telecom ecosystem.

  • Partner Lifecycle Management with automated onboarding
  • Partner Portal for seamless operations
  • SLA Management and Monitoring
  • Billing and Revenue Management

BSSConnects Recharge & Voucher

Streamline prepaid operations with our feature-rich Recharge & Voucher Management System that ensures secure, efficient operations.

  • Voucher Creation and Management
  • Online Recharge Platform
  • Secure Distribution System
  • Real-Time Processing
  • Fraud Prevention

Our Services

Comprehensive IT Solutions for Your Business Success

Managed Services

  • 24/7 System Monitoring and Management
  • Proactive Maintenance and Updates
  • Help Desk and Technical Support
  • Network Infrastructure Management
  • Performance Optimization

Cloud Services

  • Cloud Migration and Strategy
  • Cloud Infrastructure Management
  • Hybrid Cloud Solutions
  • Cloud Security and Compliance
  • Cloud Cost Optimization

Security Services

  • Security Assessment and Auditing
  • Threat Detection and Response
  • Security Monitoring and Management
  • Compliance Management
  • Security Training and Awareness

Integration Services

  • API Integration and Management
  • System Integration
  • Data Integration and Migration
  • Enterprise Application Integration
  • Integration Strategy and Architecture

Latest Updates

Follow us on LinkedIn for more insights

Excited to announce our participation in the upcoming NOVACOM event! Join us on April 29th to discover how our innovative BSS solutions are transforming the telecom industry.

NOVACOM Event
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Itโ€™s not magic, itโ€™s ๐—ข๐—ฆ๐—ฆ (๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€). Often overlooked. Always essential. At ๐—•๐—ฆ๐—ฆ ๐—–๐—ผ๐—ป๐—ป๐—ฒ๐—ฐ๐˜๐˜€ , ๐—ข๐—ฆ๐—ฆ isnโ€™t just something we talk about, ๐Ÿ—๏ธ We build it. ๐Ÿงฉ We integrate it. ๐Ÿšš We deliver it. From real-time network visibility to service orchestration and fault management, ๐—ข๐—ฆ๐—ฆ is the ๐—ฏ๐—ฎ๐—ฐ๐—ธ๐—ฏ๐—ผ๐—ป๐—ฒ of modern telecom and a critical part of the solutions we offer.

Mediation System
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๐—ช๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฎ ๐˜๐—ฒ๐—น๐—ฒ๐—ฐ๐—ผ๐—บ ๐—ป๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐˜๐—ฟ๐˜‚๐—น๐˜† ๐—ถ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐˜? ๐Ÿ“ก Itโ€™s not just about speed, itโ€™s about structure. Behind every resilient operation lies a system powered by ๐—ข๐—ฆ๐—ฆ (Operational Support Systems) and its five core pillars: โš™๏ธ ๐—™๐—ฎ๐˜‚๐—น๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐Ÿ”ง ๐—–๐—ผ๐—ป๐—ณ๐—ถ๐—ด๐˜‚๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐Ÿ’ฒ ๐—”๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐—ถ๐—ป๐—ด ๐Ÿ“ˆ ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐Ÿ”’ ๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ถ๐˜๐˜† These arenโ€™t just technical features, theyโ€™re the foundation of modern network control. But what happens without them โ“ Take a moment to look at the visual below. It lays out the transformation clearly.

MTN Partnership
312 56 43

Contact

Contact Us

Address

Kowari/ Bousher/ Muscat Governorate P.O. BOX 112

Call Us

+971 50 925 0251

Email Us

info@bssconnects.com

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